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As a proud holder of ISO 22000 and Halal certifications, we guarantee the highest standards in food safety and quality, ensuring your event is in expert hands.
Our packages are tailored to meet diverse needs, from intimate gatherings to grand banquets. For specifics, dive into our detailed quotations, or better yet, have a quick chat with us at 1700-81-5199 or WhatsApp 012-980 3080. We’re excited to tailor our service to your event’s unique flair!
Minimum requirements vary by service (within KL/PJ area):
Minimum requirements increase for locations outside the KL/PJ area. For orders below the minimum, please contact us — a surcharge may apply.
Yes. A dedicated vegetarian menu is available at RM120 per pax (minimum 3 pax, each dish served individually; not available as a standalone order). For buffet packages, vegetarian dishes can be arranged where meat is replaced with mock or soy-based alternatives. Please inform us when placing your order.
Yes. Food tasting is available for Banquet and Individual Serving bookings, after the deposit is paid. One complimentary session for up to 10 guests is provided for orders of 30 tables (Banquet) / 300 pax (Individual Serving) and above; smaller orders may arrange a tasting at 50% of the selected package price. Sessions are held on Tuesdays, Wednesdays and Thursdays (1pm or 6pm) and must be booked at least 2 months before your event date.
For Buffet Catering and The Centerpiece Selection, food tasting is not available — you may order our Party Box service to sample our dishes instead.
For buffet catering, the ratio of portions per pax is 1:1 meaning the order will match the number of pax.
Please be aware that our food may contain common allergens. We advise informing us of any dietary restrictions or allergies when placing your order.
Need extra equipment or have special requests? Check our event equipment list or reach out to us. We’re here to make your event seamless and spectacular.
Our customer service personnel will contact you at least 3 days in advance to confirm the installation and dismantling date/time. Same-day installation or same-day dismantling requests must be made before placing your deposit and will each incur an additional fee starting from RM300, depending on venue location. Requests made after the deposit is paid may not be accommodated.
Organiser is advised to get approval in advance from the Building Management / Security Department / Local Legal Enforcement of the premise in which the event is to be held.
Yes, our team will ensure the venue is tidy and trash-free. We take care of the mess, so you can focus on enjoying your event.
For banquet events, take-away containers will be available for guests who wish to pack their own leftover food (guests pack at their own discretion and risk). For buffet and delivery orders, containers are not provided — food is best consumed within 3 hours of serving/setup. WYK is not responsible for the condition of food taken off-premises.
We love catering to unique needs and making your event truly yours. Don’t hesitate to contact us for any special requests. We’re all ears!
Orders can be placed via the following methods:
Recommended lead times by service:
Slots are confirmed on a first-come, first-served basis. During peak seasons (year-end, CNY, wedding season), we encourage booking up to 6 months ahead.
These lead times are recommendations only — for urgent orders, please contact our sales team directly at WhatsApp 012-980 3080 and we will do our best to accommodate, subject to availability.
Exchanges between buffet menus are not possible. For customized preferences, please opt for our personalized package to tailor your menu.
Typical minimum deposits: Banquet Service / Individual Serving — RM3,000; Buffet Catering / Corporate Buffet / The Fusion Morsel Selection — RM2,000; Party Box / Bento Box — full payment to confirm the order. The exact amount is stated in your quotation, which prevails.
Payment is by Online Instant Transfer, made payable to “WYK Catering & Canopy Services Sdn Bhd” (Public Bank, account no. 3179836018). Balance payments may also be settled by cash. Kindly send your payment advice via email to [email protected] or WhatsApp to 012-980 3080 for our records. We do not accept cheques.
No cancellation is allowed once a booking is confirmed. The deposit and all payments made are strictly non-refundable and will be forfeited if the order is cancelled. If you need to discuss your booking, please contact us at [email protected] or 1700-81-5199.
Postponement of a confirmed booking is not allowed. The deposit and all payments made are non-refundable and will be forfeited if the event does not proceed on the confirmed date. If you have exceptional circumstances, please contact our customer service team — any alternative arrangement offered is strictly at WYK’s discretion and subject to availability.
All confirmed bookings are strictly non-refundable, including where an event is delayed, shortened, interrupted or cancelled due to force majeure — including but not limited to rain or severe weather, storm, flood, haze, fire, natural disaster, power or utility failure, epidemic or pandemic, government orders or movement restrictions, road closures, or cancellation or closure of the venue by its owner or management. In such cases, the deposit and all payments made will not be refunded, as food preparation, ingredients, manpower and logistics costs are committed in advance of your event. Where WYK considers it feasible, we may — strictly at our sole discretion — offer to reschedule the event to a new date within 90 days, subject to availability; any additional costs incurred (including perishable ingredients already prepared, transportation and third-party rentals) shall be borne by the client. WYK shall not be liable for any direct or indirect losses arising from a force majeure event.
For outdoor events, the organiser is responsible for wet-weather contingency — for example, canopy rental or a backup indoor area at the venue. Rain or bad weather on the event day does not entitle the organiser to cancel, postpone or claim any refund. Our team will continue to provide service as planned wherever it is safe to do so. We strongly recommend adding canopy rental when you book — speak to our sales team for options.
Charges are based on the final confirmed number of pax/tables stated in your quotation, not actual attendance. Confirmed portions will be prepared and served in full. No refund, discount or replacement will be given for guests who do not turn up.
The balance payment must be settled at least 7 days before the event date. If payment is not received by the due date, WYK will issue a written reminder; if payment remains unsettled within 48 hours of the reminder, WYK reserves the right to suspend or cancel the booking, and all payments made (including the deposit) will be forfeited.
The organiser is responsible for WYK’s equipment at the event venue from setup until collection. Any loss of, or damage to, our equipment caused by guests, venue staff or third parties (beyond normal wear and tear) will be charged at replacement cost.
Our delivery menu includes Party Box (set packages or à la carte dishes, in 5 / 10 / 30 pax portions), Corporate Party Box (weekday office packages for 15–40 pax), Bento Box (minimum 30 boxes, same dishes selection), and seasonal festive items such as Glutinous Rice Dumplings and Moon Cakes.
WhatsApp us at 012-980 3080 (or call 1700-81-5199 / 012-380 3080, 9.00am–5.00pm). Share your event date, delivery address and preferred package or dishes — our sales team will prepare a quotation. Confirm your order by making full payment via Online Instant Transfer and sending us the bank-in slip for verification. Your order and delivery date are confirmed once payment is verified.
Orders are confirmed upon full payment. Payment is non-refundable and will be forfeited if the order is cancelled or the quantity is reduced. To discuss changes (e.g. delivery time or address), contact us as early as possible — changes are subject to availability.
WhatsApp us at 012-980 3080 or call 1700-81-5199 immediately. We will arrange for the missing items to be delivered to you in the soonest time possible.
We deliver within KL/PJ; other areas in the Klang Valley are subject to availability. A transportation fee applies based on distance. Corporate Party Box orders above RM1,200 enjoy free delivery within KL/PJ.
Party Box: earliest delivery at 10am within KL/PJ (earlier timing subject to availability — please discuss with our sales team). Corporate Party Box: weekdays only (excluding public holidays), 9.00am–6.00pm. Food is best consumed within 3 hours after delivery.
Party Box: from 5 pax per box (packages from RM308). Bento Box: minimum 30 boxes of the same dishes selection. Corporate Party Box: packages for 15–40 pax.
Online Instant Transfer only, payable to WYK Catering & Canopy Services Sdn Bhd (Public Bank, account no. 3179836018). Kindly send the bank-in slip via WhatsApp to 012-980 3080 for verification.
Please refer to our delivery information page for the delivery area covered. We may engage a third-party service provider to ensure delivery of the order within the time slot selected. Whilst we aim to ensure the service level of such third-party service providers, we are not able to warrant their conduct or behaviour and shall not be held responsible for any omissions or misconduct caused by such third-party service providers.
Your order will be delivered at the agreed time slot. Delivery may occasionally be delayed due to traffic flow, weather conditions, unforeseen incidents or force majeure events, and we shall not be held liable for such delays. If we anticipate a substantial delay, we will contact you to arrange an alternative delivery timeframe. If the alternative timeframe is unacceptable to you, you may decline the order and we will, at your option, fully refund the cost of the order or credit it against your next order. Refund processing may take up to seven (7) working days.
You are responsible to be available at the time of delivery and ensure adequate arrangement is made. All risk in the products shall pass to you upon delivery. In any event where we are unable to reach you, we will attempt to contact you at the phone number given; if the driver is unable to find a safe location to leave the food and you remain unreachable, the order shall be deemed delivered and you will be liable for its payment in full as if you had received the order.
We shall not be held responsible for your failure to provide adequate access, information or arrangements for delivery. If we cannot change the delivery address, you have the option to cancel the order; however, if food preparation has started you will be charged the full price for the item, and if the driver has been dispatched you will also be charged for delivery.
To ensure the highest quality and food safety, all meals are best consumed within three (3) hours after delivery.