How can I trust WYK Catering with my event?

As a proud holder of the ISO 22000 certificate, we ensure the highest standards in food safety and quality. Our entire menu is pork-free, catering to a wide range of dietary needs.

Our packages are tailored to meet diverse needs, from intimate gatherings to grand banquets. For specifics, dive into our detailed quotations, or better yet, have a quick chat with us at 1700-81-5199 or WhatsApp 012-9803080. We’re excited to tailor our service to your event’s unique flair!

Absolutely! We offer delicious vegetarian options upon request. Let’s discuss how we can accommodate your dietary preferences.

A: Minimum order requirements vary by service:

Buffet Catering: 50 pax (KL/PJ Area)
Banquet Service: 20 tables (200 pax) (KL/PJ Area)
The Centerpiece Selection: 10 sets (KL/PJ Area)
Individual Serving: 200 pax (KL/PJ Area)
Fusion Morsel Selection: 50 pax (KL/PJ Area)
The Green Banquet: 20 tables (200 pax) (KL/PJ Area)

The minimum order requirement increases for locations outside the KL/PJ area.
For orders below the minimum, please contact us for assistance.

Yes, we offer food tasting for certain orders. Let’s explore the best way to sample our delightful menu. Contact us for more details.

Need extra equipment or have special requests? Check our event equipment list or reach out to us. We’re here to make your event seamless and spectacular.

We love catering to unique needs and making your event truly yours. Don’t hesitate to reach out for any special requests. We’re all ears!

For buffet catering, the ratio of portions per pax is 1:1 meaning the order will match the number of pax.
Yes, our team will ensure the venue is tidy and trash-free. We take care of the mess, so you can focus on enjoying your event.
No, we do not provide takeaway containers or plastic bags. We recommend disposing of food left at room temperature for more than 3 hours after serving.
Please be aware that our food may contain common allergens. We advise informing us of any dietary restrictions or allergies when placing your order.
Our customer service personnel will contact you at least 3 days in advance to inform you about the date/time of installation and dismantlement of canopy.
Any event which only allows installation of canopy on the same day of function will be charged an additional fee of at least RM300; and any request to dismantle canopy on the same day of function will be charged at least RM300.
NOTE: Fee will be determined depending on venue location.
Organiser is advised to get approval in advance from the Building Management / Security Department / Local Legal Enforcement of the premise in which the event is to be held.
How can I place an order?

Orders can be placed via the following methods:

Service Hotline: 1700-81-5199
Handphone: 012-3803080
WhatsApp: 012-9803080
Email: [email protected]

Exchanges between buffet menus are not possible. For customized preferences, please opt for our personalized package to tailor your menu.

We recommend placing your order at least 3 days in advance of your event. However, to ensure availability, especially during peak seasons, it’s advisable to order up to 6 months in advance. Orders are accepted on a first-come, first-served basis.

The deposit amount varies by service. Please refer to your quotation for specific deposit details.
Payment can be made either by cash, cheque or Online transfer. Cheques and Online transfers must be made payable to “WYK Catering & Canopy Services Sdn Bhd”.
Cancellation can be done via email at [email protected] or via phone at 1700-81-5199. Deposits are non-refundable.

Any last minute change of order such as venue address, dishes, number of pax have to be done 48 hours prior to the event or before the canopy is set up (whichever comes first). We will do our very best to accommodate your request but with no guarantee.

Postponement to a later date is allowed but please check with our customer service personnel on the availability. Orders filled on a first-come basis. The later date has to be within the next 90 days of the original function date. Any postponement beyond 90 days, deposit will be forfeited.
What can I order from WYK Delivery online?

The WYK Delivery online allows you to order Party Box, Annual Festive Glutinous Rice Dumpling, and Baby Full Moon Gift Boxes. Offerings will be expanded as we avail more new products to be ordered online.

Just follow these simple steps:
a. Click on Order Now.
b. Select Delivery.
c. Enter your delivery address to Check Delivery Area
d. Select items from the Delivery Menu.
e. Checkout, pay and we’ll deliver!
Alternatively, you can call WYK Delivery Hotline at 1700-81-5199 or whatsapp to
012-3803080 from 9.00am – 5.00pm to place your order.
You may change or cancel your order via WYK Delivery Hotline at 1700-81-5199 or whatsapp to 012-3803080. No refunds will be given for all any type of cancellations.
An order confirmation email will be sent to your registered email address once your order has been submitted.
(If you can’t find the email in your inbox, please check your ‘Spam/Junk’ folder or call WYK Delivery Hotline at 1700-81-5199 or whatsapp to 012-3803080 if you require further assistance)

Please call our WYK Delivery Hotline at 1700-81-5199 or whatsapp to 012-3803080 to inform our customer service personnels of your missing items. We will arrange for the items to be delivered to you in the soonest time possible.

WYK Delivery currently only covers selected areas in the country. You will be prompted to check your address when you start ordering online. Or, you can call our delivery hotline at WYK Delivery Hotline at 1700-81-5199 or whatsapp to 012-3803080 to find out if we deliver in your area

WYK Delivery is available from 11.00am to 6.00pm from Mondays to Sundays including public holidays. However, delivery hours may vary depending on our kitchen. Please call our delivery hotline at WYK Delivery Hotline at 1700-81-5199 or whatsapp to 012-3803080 if you have further enquiries.

A minimum order of RM20 excluding delivery charges applies to all orders on WYK Delivery.

The following payment options are available for WYK Delivery:

  • Credit Card (Visa & MasterCard)
  • Debit Card (Visa & MasterCard)
  • FPX Bank Transfer (Malaysia Local Bank only)
  • E-Wallet (KipleBiz, WeChat Pay, Alipay, Boost, TNG, GrabPay)
You can place your orders in advance via WYK Delivery Online. Please choose your preferred delivery date and time.
Please call our delivery hotline at WYK Delivery Hotline at 1700-81-5199 or whatsapp to 012-3803080 if you have further enquiries.
Yes, we now have a ‘guest checkout’ feature for customers who wish to place an order without creating an account.
However, we would recommend you to register with us for ease of all future orders. As a registered user, your details are saved and you will be able to select past orders in a single click. Furthermore, registration is free!

Please refer to our delivery information page for the delivery area covered and we may engage a third party service provider to ensure delivery of the order within the time slot selected. Whilst we aim to ensure the service level of such third-party service providers, we are not able to warrant their conduct or behavior and shall not be held responsible for any omissions or misconduct caused by such third-party service providers.

Your order will be delivered at the time slot selected and we endeavor to meet the said delivery time slot however it may be occasionally delayed due to traffic flow, weather conditions, unforeseen incidences or force majeure event, and we shall not be held liable for failure to deliver.

If it is in our view that the delivery of your order is likely to be substantially delayed, we will contact you to arrange an alternative delivery timeframe. If that timeframe is unacceptable to you, you may decline to accept the order and we will fully refund you the cost of such order or credit the cost of such order to your account balance which can be applied to your next order, at your option. The processing of the refund may take up to seven (7) working days.

You are responsible to be available at the time of delivery and ensure adequate arrangement is made. All risk in the products shall pass to you upon delivery. In any event where we are unable to reach you, we will attempt to contact you at the phone number given and the driver is unable to find a safe location to leave the food and if you are still unreachable, the order shall be deemed delivered and you will be liable for its payment in full as if you had received the order.

We shall not be held responsible for your failure to provide adequate access, information or arrangements for delivery. If we cannot change the delivery address, you have the option to cancel the order, but if food preparation has started you will be charged the full price for the Item, and if the driver has been dispatched you will also be charged for delivery.

To ensure the highest quality of the meal served, it is highly recommended that all meals should be consumed immediately after delivery.

Catering Q&A