Welcome to WYK Catering & Canopy Services Sdn Bhd
1) GENERAL
1.1) Overview
The WYK CATERING REWARDS PROGRAM (“Program”) is a loyalty reward program offered by us to customers of WYK Catering & Canopy Services Sdn Bhd (“Company”). The Program is accessible through www.wykcatering.com.my (under the MORE MART category) and any other related sites and applications referred to in this Program.
The Program allows persons who have completed the membership enrolment steps in accordance with the present Terms and Conditions to collect points when making purchases on items identified from time to time by the Company (“Eligible Purchases” which comes under the More MART category) and to redeem these points for rewards, benefits and/or rebates offered by the Company from time to time.
1.2) Terms & Conditions
The terms and conditions set forth herein govern the Program. The Company in its sole discretion can restrict, suspend, amend, extend or otherwise alter the Program Terms at any time and without prior notice. If the Program Terms have been updated, the Company will post the new Program Terms on the WYK Catering Reward Program Terms and Conditions Page and note the date that they were last updated. We encourage Members to review the Program terms & conditions each time they use the Program.
1.3) Acceptance
By using or enrolling in the Program, you accept and agree to be bound by these Terms and Conditions and our 隐私权政策 as they may be amended from time to time.
2) PROGRAM MEMBERSHIP
2.1) Membership Enrollment
Membership is free and no initial purchase is required in order to become a Member. To become a valid Member, you must complete the enrolment process by providing complete and accurate information and indicating your acceptance of the Program Terms. 奖励计划只会通过会员电邮地址来做认证。成为会员后并 不会 收到任何会员卡或会员编号。
2.2) Password and Security
In order to enrol in the Program, you will have to register and create an Account with us and provide your username, email address, and password (ID). You are responsible for maintaining the confidentiality of your ID. You agree not to use the ID of any third party or disclose your ID to any third party. You are responsible for any and all activity that occurs on your Account. If you suspect any unauthorized use of your Account, you must notify us immediately. You agree to provide us with correct and complete Account information at all times and inform us of any changes to the information you have provided. We will keep your ID confidential. Only one Account is permitted per person.
2.3) Suspension Rights
If the Company determines that a Program Member has abused any of the Program’s privileges, fails to comply with any of the Program Terms, or makes any misrepresentation to the Company, the Company may, in its sole discretion, take such actions as it deems appropriate, including without limitation, suspending such Member’s privileges under the Program, revoking any or all of the points in such Program Member’s Account, and/or revoking the Program Member’s membership in the Program, in each case, with or without advance notice to the Member and without liability to the Company.
2.4) Change in Information
Program Members are responsible to advise the Company immediately of any change to their address or other contact information. The Company will not be responsible for any communication not received by a Program Member, provided that the Company sent such communication to the address or other contact information then on file from such Program Member.
2.5) Inactive Account
A Program Member Account is deemed to be inactive if there is not a minimum of 50 points in the Account. The validity period of any unused redemption is 365 days ，逾期的奖励分数是 不会 be extended and the points will be vanished. Once an Account is deemed to be inactive, all points in such Account may, in the Company’s sole discretion, be deemed to have been forfeited by such Member, with or without notice. As it is, we would like to inform our members that we would not be sending any messages through any methods of communication with regards to the validity / expiration period of the points.
2.6) Account Closure
Points are reduced to zero upon closure of a Membership.
3) REWARDS POINTS
3.1) Points
奖励积分可以通过我们的官网 www.wykcatering.com.my 订购美食方便包，满月礼盒和精美餐盒等等方式来获取。
3.1.1) First-time purchases will get an EXTRA 50 points and it requires a minimum order of RM 100.00 或以上。
3.1.2) Members can earn 10 points （请进入我们网站 www.wykcatering.com.my，然后点击在产品下方的用户评论 - Review来撰写）。
3.1.3) 奖励分数的计算方式是每消费 RM 1 = 1 Point.
3.1.4) 每累积 10 points 就可以兑换 RM 1.00 ，然后在我们的网站 www.wykcatering.com.my 购买产品使用。
3.2) Redemption
To redeem your Points, simply add items to your shopping cart, and click the “Checkout Now” button (if you’re not already signed in, the next screen will prompt you to sign in to your account). Continue through the checkout process. When you get to the Payment Information section, you’ll see a box that says “Have Reward Points? Redeem it.” When you click it, key in the Points you would like to redeem, your Points will be used, and the Ringgit Malaysia value will be deducted from your order total.
每次交易最多能兑换 200 points per transaction and it requires a minimum spending of RM 150.00.
3.3) Transferability
Except as permitted from time to time by the Company, loyalty points CANNOT be transferred, assigned, exchanged, traded, bartered, purchased or given by gift or otherwise sold. Any points so acquired are void.
3.4) Value
Points have no cash value and are not exchangeable for cash. In another word, accrued points are 不会 转换成现金。
4) PRIVACY
4.1) Confidential Information
We are committed to protecting your privacy. We will maintain the privacy and security of all personal information collected from Members, including, but not limited to name, address, email address, telephone numbers, date of birth, account number and purchasing information (“Personal Information”).
You understand that through your use of the Program, you consent to the collection and use of this information as mentioned in our Privacy Policy. As part of providing you with the Program, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Program and your Account.
4.2) Unsubscribe
By sharing your email address and as an active customer and Program Member, we may communicate to you special offers, services, promotions and program information. You can unsubscribe from receiving such messages at any time by updating your online account or by clicking unsubscribe to our newsletter at the bottom of the registration page.
5) WAIVER
Every effort has been made to ensure that the information herein is correct. The Company is not responsible for any errors or omissions in printed copies of these Terms and Conditions nor those published from time to time on its website.
Any waiver by the Company of the strict observance, performance or compliance by a Member with any of the Terms and Conditions contained herein, either expressly granted or by course of conduct, shall be effective only in the specific instance and shall not be deemed to be a waiver of any rights or remedies of the Company as a result of any other failure to observe, perform or comply with the Terms and Conditions. No delay or omission by the Company in exercising any right or remedy hereunder shall operate as waiver thereof or of any other right or remedy.
In the event that any provision in these Terms and Conditions is determined to be invalid, illegal, or unenforceable, such determination shall not affect the validity and enforceability of any other remaining provisions of these Terms and Conditions. If you need further details, it is advisable to refer to our Website Terms and Conditions.
6) CONTACT
If you have any questions about these Terms and Conditions or if you wish to provide any feedback with respect to the Program, please contact us at:
Email: [email protected] or Call/Whatsapp: 012-380 3080
